Terms and Conditions

1. Who you are contracting with

These terms apply between you and Rivved ("Rivved", "we", "us"). When you create a Rivved account or subscribe to a plan, you enter into an agreement with us. You can reach us at the contact form on rivved.com.

2. Acceptance of these terms

By creating an account, using Rivved or continuing to use the service, you agree to these terms. If you do not agree, please stop using Rivved. If you use Rivved on behalf of a company or other organisation, you confirm that you are authorised to accept these terms on its behalf. If you use Rivved as an individual, you confirm that you are of legal age in your country.

3. What Rivved does

Rivved monitors publicly available competitor web pages that you select, stores snapshots of their content, detects changes between snapshots, analyses those changes with AI and notifies you by email. The number of competitors and pages you may monitor depends on your plan.

4. Your account

• You must provide accurate account information and keep it up to date.
• You are responsible for keeping your login details confidential and for all activity that happens under your account.
• Tell us promptly if you believe someone else has gained access to your account.

5. Acceptable use

You must not use Rivved to:

• break any law or regulation, or infringe anyone's rights;
• commit fraud, send spam, or mislead other people;
• infringe intellectual property rights, including by copying protected content you do not have rights to;
• interfere with the security or integrity of the service — for example by uploading malware, probing or scanning our systems, circumventing technical limits, or scraping Rivved itself;
• monitor pages you are legally prohibited from accessing, or use Rivved to collect personal data unlawfully.

6. Licence and restrictions

We grant you a limited, non-exclusive, non-transferable right to use Rivved within the plan you have selected, for your own business purposes. You must not reverse engineer the service, resell or redistribute access to it, or circumvent plan limits.

7. Intellectual property

We retain all ownership of Rivved and everything in it, including the software, designs, documentation, branding and the analysis logic. You keep ownership of the content and settings you add to your account, and you grant us a limited licence to host and process them solely in order to provide the service to you.

8. AI-generated analysis

Rivved uses automated and AI-based analysis to summarise and prioritise competitor changes. This output may be incomplete or inaccurate, and it is not legal, financial or professional advice. Always verify important findings against the source page before acting on them. You remain responsible for decisions you make based on Rivved output.

9. Service availability

We work to keep Rivved reliable, but we do not guarantee uninterrupted or error-free operation. Monitoring depends on third-party services and on the competitor websites you select, which may block access, change or go offline. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Payment, billing and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, taxes, subscription renewal, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Paid plans are billed monthly in advance and renew automatically until cancelled. Our own refund commitment is set out in the Refund Policy.

11. Free trial

New accounts include a 14-day free trial with a limited allowance and no payment details required. When the trial ends, monitoring pauses until you choose a paid plan. Data collected during the trial remains available to read.

12. Suspension and termination

We may suspend or terminate access to Rivved if you materially breach these terms, fail to pay, create a security or fraud risk, or repeatedly or seriously violate our acceptable use rules. Where reasonable, we will contact you first. You may stop using Rivved and cancel your subscription at any time.

When your access ends we will, on request and within a reasonable period, give you an opportunity to export your data before it is deleted or anonymised.

13. Liability

To the fullest extent permitted by law, our total liability arising out of or relating to Rivved is limited to the fees you paid in the twelve months before the event giving rise to the claim. We are not liable for indirect, consequential or special damages, including lost profits, lost data or lost goodwill. Nothing in these terms excludes liability for fraud, death or personal injury, or any other liability that cannot be excluded by law.

14. Your indemnity

You agree to indemnify us against claims, losses and costs arising from your unlawful use of Rivved, your breach of these terms, or content you add to the service.

15. Changes to these terms

We may update these terms as Rivved develops. We will publish the updated version on this page and change the "last updated" date. Continued use after an update means you accept the revised terms.

16. Governing law and disputes

These terms are governed by the laws of the Republic of Lithuania, where we are registered, and disputes fall to the competent courts of Lithuania, unless mandatory consumer law in your country of residence gives you the right to bring a claim elsewhere.

17. Other terms

You may not assign your rights under these terms without our consent; we may assign ours in connection with a merger, acquisition or reorganisation. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is found unenforceable, the rest remains in force. The service is provided by Axis IB, MB, a company registered in Lithuania.