Refund Policy

14-day money-back guarantee

We offer a 14-day money-back guarantee on subscription payments. If you are not satisfied with Rivved, you can request a full refund within 14 days of the payment date and we will refund it.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. You can:

• visit paddle.net and look up your order using the email address you paid with, or
• write to us using the contact form on rivved.com and we will arrange the refund for you.

Refunds are returned to the original payment method. Your bank may take a few business days to show the money back in your account.

Free trial

Every new account starts with a 14-day free trial that requires no payment details, so you can evaluate Rivved before paying anything.

Cancelling your subscription

You can cancel at any time from Settings → Plan & usage, using the "Manage subscription" button. Cancelling stops future payments, and your subscription stays active until the end of the period you have already paid for. Your competitors, monitored pages, snapshots and change history remain available to read.

Questions

If anything about a payment or refund is unclear, contact us using the contact form on rivved.com and we will help. Paddle's own refund policy also applies to purchases made through checkout.